We can set up bounce houses on grass, concrete, asphalt, or indoors. For safety reasons, we require a flat surface free of sharp objects or overhead obstructions. Please let us know your setup surface type when booking so we can bring the appropriate anchors (stakes or sandbags).

Safety is our top priority. If rain or high winds (over 15 mph) are forecasted before your event, we allow you to reschedule at no extra cost. If inclement weather begins during your rental, evacuate the bounce house immediately, turn off the blower, and call us for next steps.

Yes. An adult (18+) must supervise the bounce house at all times while in use. Supervisors should make sure children follow the posted safety rules, avoid rough play, and do not exceed the recommended capacity.

Normal wear and tear is expected, but excessive mess (food, gum, silly string, etc.) or damage may result in additional cleaning or repair fees. Please ensure the unit is free of debris and dry before pickup or return.

Each bounce house requires a clearance area larger than the unit itself—typically at least 3 feet of space on all sides, plus vertical clearance of about 15–20 feet. Please check the dimensions of the unit you are renting and ensure the area is free of obstacles like trees, fences, or power lines.

Yes! Rent A Wonderland offers delivery, setup, and takedown services within our service area. We’ll handle everything to ensure the bounce house is safely secured and ready for use. Delivery fees may apply depending on location—ask us for a quote when booking.